Frequently Asked Questions
 
     
Customer Support
  If you lost or forgot your username and/or password, you can find them using the PASSWORD RESET FORM.

IFor all other matters related to production, refunds or administrative concerns, we request that you contact BestBound Webmaster for the fastest response.

We will try to address all customer support requests within two (3) business days, but we are often able to answer most inquiries within one (1) business day or less.

Please note, if you have purchased access to the site via our payment processor, Epoch Billing, but are having trouble logging in with your username or password, please use the SUPPORT REQUEST FORM.

On the other hand, if you wish to cancel a recurring subscription, you should do so directly with the payment processor that you signed up with.

To cancel subscriptions, please visit: Epoch Billing
 
Billing Support / Cancellations
  To cancel subscriptions, please visit: Epoch

For all other matters related to billing please contact Epoch for the fastest response.

  
About Us
 

Our address for business correspondence is:

BND Enterprises
PMB 143.
1700 Sullivan Trail
Easton, PA 18040


If you wish to contact us immediately via electronic means, please do so by emailing BestBound Webmaster.
 
Passwords / Membership
  If you lost or forgot your username and/or password, you can find them using the PASSWORD RESET FORM.

Your username and password acts as a token that authorizes only you, the purchaser, to access BestBound content.
  • Do NOT use false information (name, etc.) when purchasing your membership.
  • Do NOT distribute your username and password to others.
  • Do NOT access BestBound from more than one computer or session at the same time.
  • Do NOT distribute BestBound content to others.

Violation of any of the above will cause your membership to be cancelled..

 
Real Video
  The RealPlayer is needed to view the video clips contained on this site. A free version of RealPlayer is available for download at http://www.real.com/. Note that the free RealPlayer works great with BestBound.com. Look for the link titled "Free RealPlayer" on the real.com site, as they try to get you to purchase the paid version which is unnecessary.
Additionally clips offered as .wmv files which can be played by Windows Media Player, included with Windows operating systems.
Cookies
   You need to enable your web browser and/or anti-virus and/or privacy software to allow your web browser to accept cookies. You will not be able to log in and use the site otherwise. If you do not wish to enable cookies, please do not purchase a membership, as you won't be able to use it.
 
Viewing / Downloading Problems
   Sometimes customers have problems viewing our clips, pictures and/or files with certain web browsers if they right click on a link and attempt to launch the file directly from the browser window. If you are experiencing a problem when doing this, the solution is to left click on the link instead and select "Save As.." from the dialog box that appears and save the file you are trying to retrieve to your desktop. You may have to rename the file from "media.php" to something like "dana.rm" or "amber.zip" or "vendetta.jpg" if your browser does not automatically select the correct name for the file during the download process. Once the file completes downloading to your computer, you can then double click on it and launch it directly from your hard drive.
 
Copyright
   Copyright 2002-2007. All images unless otherwise stated are the property of BestBound and BND Enterprises.
 
18 U.S.C § 2257
   All BestBound performers were at least eighteen (18) years of age at the time of production of the visual depictions on this site. The records required by 18 U.S.C. § 2257 with respect to visual depictions of actual sexually explicit conduct are kept by, D. Konecny, 2710 Chestnut Lane, Easton, PA 18040..
 
Model Call
  To apply to be a model or participate in a photo and video shoot, we request that you fill out the MODEL APPLICATION FORM for the fastest response, as your application will be routed to the correct staff member. If you cannot use the form for some reason, please email BestBound Webmaster. Please remember that it is very important that you either submit photos on the model request form or attach them to your email. We cannot consider applications that do not have pictures with them.
   





18 U.S.C. 2257 Record-Keeping Requirements Compliance Statement

All Best Bound performers were at least eighteen years of age at the time of the production of the visual
depicitions in this site. The records are required by 18 U.S.C. §2257 with respect to visual depictions of
actual sexually explicit conduct and are kept by:

Click for Record Keeper Name and Address